Mon Labubu : une expérience client unifiée et sécurisée grâce à Alexandre Swiss Services

My Labubu: a unified and secure customer experience thanks to Alexandre Swiss Services

At Mon Labubu, we've always been committed to offering much more than just collectible figurines and plushies: we build a universe, a community, and a relationship of trust with you. That's why, in collaboration with Alexandre Swiss Services We have reached another essential milestone in our development.

A unified platform to avoid confusion

To improve your browsing experience and protect our community from fraudulent sites imitating our name or our universe, all our domains are now united under a single graphic and technical identity :

Each site displays our Swiss and European IDE numbers at the bottom of the page, guaranteeing our official registration.

🚫 Beware of websites like mylabubu , mon-labubu , or other misleading variations. We are regularly contacted by disappointed customers who have purchased from these unofficial platforms. While we cannot intervene in these orders, our customer service team is available to listen, guide, and raise awareness .

How to recognize a reliable website

Here are a few simple clues :

  • IDE or VAT number visible

  • Clear legal notices

  • Compliance with REP/EPR/WEEE

  • GS1 Certification

  • Manager's name: Alexandre Swiss Services

👉 A reputable company has nothing to hide. When doubt persists, take the time to check .

What to do in case of doubt or abuse?

If you think you have been the victim of a fraudulent website, here's where to report it:

These platforms are there to protect consumers and track down abuses.

TWINT payment now available!

Another big piece of news: thanks to Alexandre Swiss Services, we have integrated TWINT , the preferred payment system in Switzerland!

📲 The amount is displayed automatically
✅ Secure payment via QR code
⏱️ Instant order confirmation

Comfort worthy of Coop, Migros or Lidl… but for your favorite Labubu! 🎁

💛 Thank you to our wonderful community

Thank you for your feedback, your trust, and your loyalty.
We will continue to fight every day — and even more so as the holidays approach — to offer you an ever more joyful, gentle, authentic and safe world.

📩 For any questions: info@monlabubu.ch
📷 Instagram: @labubuswiss

Back to blog